Refund & Cancellation Policy

This policy is in addition to our Terms of Service & Privacy Policy, and incorporated by reference herein including, without limitation, the Disclaimer of Warranties and Limitation of Liabilities provisions.

Your payments within our products are processed by Google Play Store. Since Telos does not directly process the payment, our mechanism and ability to help on payment may be limited.

Telos is not responsible to provide refunds for fraudulent charge of your payment method. And for any of your fraudulent use of our products and services, you're responsible for the termination without refunding any fee you paid in connection to them.

For Android users that make the payment through Google Play, to request a refund you can send an email to us at, you must contact us within 30 days from the date of transaction. No refund could be provided for any transaction made over 30 days.

You cannot request the refund again for an item which you've ever successfully received a refund.

Telos reserves the right to refuse the refund request if:


Telos Credits

Contact Information

If you have any questions or comments about this policy, you can contact us at: