The Telos keypad asks you to select a country code as a separate
piece of information so please DO NOT enter the country code
when dialing your phone number.
Similarly, DO NOT enter an international dialing prefix with the
phone number. For example, many of our US users add 011 to the
phone number. That is not correct.
Telos does not charge any roaming fees. The calling rates stay
the same no matter where you are.
Telos phone numbers can receive phone calls from anyone - no
matter where they (or you) are. For example, if you have a US
Telos phone number and a friend or family member in the US dials
that number, the conversation will be charged as a domestic call
even if you are overseas at the time.
With normal cell phone service, when traveling overseas, you
have to turn on international roaming if you still want to
receive calls. As you'd probably expect, international roaming
is very expensive.
With our service however, you can forward your calls to Telos
and avoid the roaming fees altogether. Plus, you don't have to
remember to turn on/off international roaming.
Here are the instructions to set up call forwarding on your cell
phone:
Recording phone calls in Telos is easy: simply tap the "Record"
button on the call panel to start the process.
Call recording is free. However, if you need full access to the
recordings, each recording costs 15 credits.
Note: Please obey all federal and state laws when recording
calls.