FAQ

Top FAQ

• What is Telos?
• How can I get more credits?
• How to send an SMS with Telos?
• How much does it cost to make international calls?
• Can I call friend who does not have Telos App?
• I lost my device! How can I deactivate Telos on the lost device?
• I forgot to check in. Will I lose my star?
• How to set up notification for incoming calls on android phone?

About Telos

• What can I do with Telos?
• How can I get Telos?
• How can I find out if my friends use Telos?
• Can I install Telos on multiple devices?
• I lost my phone and my phone number, can I retrieve my Telos account?
• I changed my phone number: can I continue using Telos?
• How do I register a Telos account?
• How can I invite my friends to Telos?
• What mobile devices does Telos support?
• Do I need a data plan to use Telos?
• How much data does Telos typically use?
• Will Telos drain my battery quickly?
• How does Telos protect my privacy?

Telos Phone Call

• Can I call friend who does not have Telos?
• How is a Telos phone call different from a regular phone call?
• Is there a roaming charge?
• How do I join a Conference Call?
• How to make cheap calls in Haiti and Cuba?
• What is the difference between standard and premium call quality?
• How do I switch to Standard/Premium Quality?
• Does Telos support group calling?
• Can I make calls without Internet connection?
• How can I get better call quailty?
• How do I make international and local calls?
• Can I make emergency call?
• Can I use my Telos if I travel abroad?
• Where can I check the calling rates for cheap international calls?

Call Settings

• How to set up Voicemail?
• How to set up Call Forwarding?
• How to set up Call Forwarding?
• How do I set up Caller ID?
• How do I block unknown phone calls and texts?
• How to set ringtones in Telos?
• How to set up notificatin for incoming calls on android phone?
• How to set up notificatin for incoming calls on iPhone?

Send Messages

• How is a Telos message different from a SMS?
• Can I send SMS on tablets?
• Can I send messages to friend who does not use Telos?
• Can I receive SMS from non-Telos users?
• What is the difference between Telos Group SMS and Broadcast SMS?
• Don’t want to receive SMS from someone? Block them!
• Can’t send an SMS? Please check the following points:
• Can Telos send very long SMS?
• How much does it cost to send and receive SMS?
• Is there a price plan?

Telos Phone Number

• What can I do with a Telos phone number?
• What is a Telos phone number?
• Do I permanently own my Telos phone numbers?

Telos Credit

• What is Telos credit?
• What should I do if I didn't receive credits after completing offers?
• How can I get more credits?
• Can I earn credits by checking in?
• What should I do if I didn't get my rewards after inviting my friends?
• What payment type(s) do you accept?
• Which credit cards does Telos support?
• Are Telos credits refundable?
• Can I get a discount for purchasing credits?
• How do I purchase credits in Telos?
• How to gift credits to my friends?